Our engineers install the BackupHawk backup and encryption software on your server/computer and schedule backups.
At the scheduled time, every night, BackupHawk encrypts and sends your data to our cloud storage for safe keeping.
Our engineers routinely monitor the backups to make sure everything is working properly and your data is being backed up as intended.
If we notice any irregularities or need to make any changes to the scheduled backups, our engineers will contact you.
When/if you need any of your data restored from our secure backup storage, all you need is to contact our 24x7 support personnel and we will make arrangements to restore all or part of the data as you need.
We will ship you a physical backup hard drive. All you need to do is plug it into the server/computer that we will be backing up. Our engineers will handle all the setup during the onboarding session.
